Operations Manager (Consumer Packaged Goods)

About the Role

About the Role

We’re looking for a detail-oriented and proactive Operations Manager with strong experience in supply chain and demand planning within the consumer packaged goods (CPG) or FMCG sector.

You’ll play a key role in ensuring products move efficiently from suppliers to customers — balancing forecasts, inventory, and operational execution. The ideal candidate has a sharp analytical mindset, strong communication skills, and thrives in a fast-paced environment supporting retail and e-commerce operations.

Key Responsibilities

Demand Planning & Forecasting

• Develop and maintain accurate demand forecasts using historical data, market trends, and sales insights.
• Collaborate with sales and marketing teams to incorporate promotions and product launches into forecasts.

Supply Chain & Inventory Management

• Monitor inventory across warehouses, suppliers, and retail partners to maintain optimal stock levels.
• Coordinate with suppliers, co-packers, and logistics teams to manage lead times, replenishment, and delivery schedules.

Analytics & Reporting

• Build and maintain dashboards to track KPIs (forecast accuracy, OTIF, inventory turnover, etc.).
• Identify risks, inefficiencies, and areas for improvement within the supply chain.

Process Improvement

• Contribute to developing scalable systems and processes to enhance efficiency and accuracy.
• Support continuous improvement initiatives across supply chain and demand planning operations.

Communication & Collaboration

• Work cross-functionally with sales, marketing, finance, and external partners to ensure smooth operations.
• Prepare clear written reports and communicate updates to leadership and stakeholders.

Qualifications & Skills

• Proven experience in operations, supply chain, or demand planning within a CPG/FMCG business.
• Strong analytical and problem-solving skills with proficiency in Excel (and ideally ERP or demand planning software).
• Excellent attention to detail and ability to manage multiple priorities effectively.
• Strong verbal and written communication skills.
• Understanding of retail operations, promotional planning, and supply chain constraints.
• Degree not required; relevant experience in supply chain or operations preferred.

What We Offer

• Opportunity to play a key role in a growing UK-based CPG/FMCG business.
• Exposure to multiple business functions including sales, marketing, and finance.
• A collaborative, dynamic, and remote-friendly work environment.
• Flexible schedule — part-time or full-time (UK time zone, 9am–5pm).